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Testimonials
A Brief History...
Meet The Staff

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Testimonials
"Hi Ben,  Thanks again for your great service and help, the amp has never sounded as good, so thanks to the tech as well. I will be recommending you to all the musos down here in Esperance, keep up the good work." John, Fender Amp Repair (Esperance)

"Many thanks Shaun, You really do above and beyond with customer service, I appreciate the discounted price also, I will certainly recommend you" - Alan, Gretsch G5120

"Hi Andy, As you know I came in today to collect my Martin Acoustic that the guys modified the action on and changed the strings. They have done a great job! The action is now so much better and the guitar is many times more playable.  I'm also impressed by the new elixir strings as well (I'll be in to buy some more). This is just a quick note to express my thanks for a job done very well and very quickly." - Jon, Martin Service

Hey Shaun, Just wanted to say thanks once again for all the trouble you went to, to get me the guitar, its awesome!" - Darren, Fender JA-90 Jim Adkins Telecaster

"The guitar is superb, better than my expectations and it has the signature sound. Thanks again for all your kind assistance." - Stu, Bourgeios 00 Signature (Tasmania)

Ben, Guitar turned up this afternoon, and it sounds great unplugged. Will be plugging her in tonight. Thanks for all your help, its appreciated. Its pretty rare to find 2nd hand gibby's up here." - Steve, Gibson Custom Shop Firebird (Queensland)

"Shaun,  Got the guitar today, a day early! Great packing work! Plays fantastic. Thanks for the goodies pack too!  Can't thank you enough for everything you, especially, and the rest of Rock Inn have done for me. Really went well beyond the expected for me, amazing customer service skills! You guys absolutely have the best service and prices going! I'm sure it wont be too long before we're doing this again" - Matt, Gretsch Chris Cheney Signature
 
"Thanks guys, I will have great pleasure  “breaking in” the guitar. Thanks again for everything" - Robin, Gretsch White Falcon (Melbourne)

 
A Brief History of The Rock Inn..

"Although the business did not open until March 1988, the story of “The Rock Inn” really starts in 1979, when I travelled from Melbourne to Perth on tour with my band and fell in love with Perth, and Western Australia. After 3 months of solid touring and gigging in the West we headed back, but my trusty ’68 Dodge truck only made it to Ceduna before warping the head and having a total cardiac arrest. The truck then had to be towed to Adelaide and then put on the rail to get it home, needless to say all the touring funds were gone and then some! I then got a job in a music shop to pay off the debts and eight years later, with nothing except experience, a few dollars, my grandfathers EH (he didn't need it anyway), and a removal truck of tasty gear I had been collecting, I made it back to W.A to open at shop at Roberts Road, Subiaco


The Rock Inn has always had one focus, to be different from everyone else. A vision which remains the same to this day. In the late 80’s we were the amongst first selling PRS, Charvel/Jackson, Trace Elliot, Ampeg to the public (to name a few) and within a short time became the top stockist of Rickenbacker guitars. We were the first Vintage guitar store to open in Perth, selling vintage and used gear imported from the UK and USA, which at the time was very hard to come by. In 1990 we opened another store in Applecross – which gave us the roots of our now-strong customer base south of the river. In 1993 an opportunity arose to combine the two stores into one big store - so both businesses were shifted to a larger premises. In late 1993, The Rock Inn was opened on Hay Street, Subiaco where we had great success in expanding the shop and level of stock, until August 1997 when we finally moved to our current location on Beaufort St, Mount Lawley - which with three large showrooms, had even more space for our growing collection of guitars and amplifiers.

 

After speaking at length with many customers about the availability of quality acoustic guitars in Perth, 2002 saw the opening of “The Acoustic Inn” - a specialist Acoustic store dedicated to one thing only, quality acoustic guitars! Stocking all the famous brands under one roof, The Acoustic Inn provided a place for dedicated acoustic players to play at length, and have access to specialist products and accessories.  It’s a fantastic building being an old 1930’s Garage with exposed wooden truss roofing - the only problem being you cant hear the guitars in heavy showers, thanks to the old 30’s tin roof.

 

Both stores are next door to each other, making it easy to check out guitars, and then more guitars… because that’s all we sell! I often have customers share their experience of purchasing of a guitar from one of the many Rock Inn stores over the last 2 decades. Surprisingly, I can normally remember each instrument down to the fine details! If you have an interesting story about visiting the shop, I would love to hear it. The Rock Inn is a guitar players store run by guitar players, and that’s the way it’s going to stay!”


- Andrew McIlroy (owner)
Below - The current Rock Inn store, Beaufort St, Mt Lawley
 












The Rock Inn Staff

Welcome to The Rock Inn staff page! Here you can get to know a little about the guys who work at the store, as well as what gear setups we use, and the musical endeavours we are involved in. We don't just sell guitars, we play them too! Lots!

ANDREW MCILROY



Our fearless leader began The Rock Inn legacy back in 1988. A converted Melbournian, Andrew moved to the West to establish his own business. Having played in and toured with various bands over the years, Andrew currently plays in local blues trio Empire Blues, with bassist Alan Dawson and drummer Gavin Kerr. Empire Blues' new self-titled album is 9 tracks of premium blues, influenced by British bands of the 60's such as Cream, The Animals & John Mayall. Andrew is well known for his immaculate '64 Ford Thunderbird, which is the unofficial mascot of the shop. He also enjoys vintage motorcycles and watching Hawthorn winning!

       Andrew Uses: Fender '58 Custom Shop Stratocaster (custom spec), a Gibson Custom Shop '59 Les Paul Standard (Tom Murphy aged), and a Gibson USA Dobro. Amplification comes in the form of an Ulbrick Sound Venue 30 Reverb, and pedals from Ulbrick Sound, Dunlop, Ibanez & Voodoo Lab.

Check out myspace.com/empireblues to hear some tracks from the boys as well as information on upcoming gigs!





BEN COCKER



Ben is a WA local and has been with us since 2004! Ben plays in Perth four piece rock outfit The Reserves, who since releasing their debut EP 'Waiting For No-one' in 2006, have shared the stage with many prominent Australian acts including Gyroscope, Birds Of Tokyo, Trial Kennedy, British India & more. The band has also released the double A side single 'The Road/In The End' (2008), and have just released their second EP 'Fuses To Flames' (2010).

Check out myspace.com/reserves to listen to tracks, and for more info and show dates!

Ben Uses: Ulbrick Arena 50 head, Marshall JMP head, Gibson ES-335, MXR Micro Amp, Ibanez Tube Screamer, Ibanez Chorus, Line 6 Delay Modeller.

          



DJAN IRIANTO



The newest addition to The Rock Inn team, Djan has been at the store a little over a year, and fits right in with his diverse and eclectic musical tastes - ranging from Jazz to Metal. Currently playing in local prog-metal outfit Fractious, Djan has also studied Jazz at the West Australian Academy of Performing Arts. Like many new staff members, Djan has used his aquired knowledge at The Rock Inn to update his gear collection. He recently took delivery of a custom Ulbrick Arena Fat Fifty head and 4x12 Quad Box, and he'll rave about it to anyone who'll listen! If Djan followed footy he would definitely be a Roos fan!

Check out myspace.com/apathyisacrime for a a listen to the tunes!

Djan Uses: Gibson Les Paul Traditional Goldtop, Ibanez Hollowbody, Ulbrick Sound Arena Fat 50 Head & 4x12 Quad, pedals from Visual Sound, MXR & Boss.





SHAUN MCILROY


Photo: Wade Ranson

Shaun is Andrew's son, and has been here since he could walk! A gearhead through and through, Shaun really knows his Amps, pedals, pickups and how to get a huge live guitar tone with some very clever borrowing :) Shaun currently sings and plays guitar in the three piece "Black Birds" who are currently gigging around Perth. Check out www.triplejunearthed.com/blackbirds for a listen to the new tunes!

Shaun uses: Ulbrick Arena 50 Head & 4x12 Cab, Gibson SG Classic, pedals from Electro Harmonix, MXR, Ulbrick, TC Electronic, Vox.








LEIGH SIRAGUSA



Leigh has been working in guitar shops and as a musician for many years now, and has worked at The Rock Inn before! Currently playing for Perth cover stalwarts Airbag, Leigh gigs most nights, shreds most days and is the resident Rock Inn coffee maker!

Leigh uses: Squier Telecaster (totally stock), Fender Frontman 15G, Crossfire effects pedals, Leigh Siragusa signature "shredder" pants, some guy also stands behind him doing stuff... yelling.



LARRY THE CANINE SALESMAN





Larry is our resident sales dog, and joins us a couple of days a week. He loves Iron Maiden, Opeth and Messhugah, and his interests include digging, sniffing and licking. Larry uses Marshall amps exclusively. His favourite songs are 'I Wanna Be Your Dog' by The Stooges, 'Dog Eat Dog' by AC/DC, 'Walkin' The Dog' by Aerosmith, 'Black Dog' by Led Zeppelin and Eric Clapton's version of the Elvis song 'Hound Dog'. He loves the solos.



Q.      What are you opening hours?
A.     Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm

Q.     Do you price match your products? I have seen Guitar123/PedalABY on eBay for $XXX, can you sell me it for this price?
A.     Here at The Rock Inn we pride ourselves on offering you the coolest and best range of gear, all with exceptional service and great prices. We are committed to giving our customer base the absolute best value money when it comes to musical equipment, so if you find a cheaper advertised price we will happily match it, and normally do even better!

Getting a great deal is a two-way street, so naturally we have a couple of conditions: We can match the price if it is from an Australian Authorised Dealer, and only if the dealer in question has the product in stock - this allows us to provide you with the best range in-store at all times! Price matches are based on new, packaged products and excludes discontinued, scratch-and-dent and ex-demo products, and some limited-edition stock.

If you are considering purchasing a guitar internationally, we highly encourage you to contact us and let us see what we can do for you. We want your business - so often we are told by new customers (who have come from online stores) how very pleasantly suprised they were by the deals and service were able to offer! We will not only get you the very best price possible, but always pay attention to detail in going 'the extra mile' in getting you just the right guitar, down to your personal setup and strings!

Note: Please be aware that any purchases from international sellers will not carry an Australian warranty.


Q.     Do you offer layby?

A.     Yes, we do offer a layby option for a total of 3-months. We require a deposit of 20% of the item's selling price, then we will happily pack the item away and store it until you have completed the layby. The cancellation of a layby will result in a store-credit for the full amount, or a holding fee of no more than 15% of the total value of the item and the balance refunded to you.

Q.     Do you offer appraisals? How much are they?
A.     Yes, we would be happy to give you an estimate over the phone or via email. If you bring your item to the store we are happy to give you an estimate or written appraisal (usually for insurance purposes). All appraisals are free!

Q.     Do you carry drum sets, keyboards, or other non-stringed instruments?
A.     Not usually except under very rare circumstances. We are happy to help you find an item through any of our suppliers, if you have not had any luck in your search so far.

  Do you repair guitars and amplifiers?
A.     Yes, we conduct full setups in-store on both acoustic and electric guitars. If your guitar requires more serious work (refretting, finish/lacquer issues) we have a number of highly qualified luthiers we can arrange to send your instrument to. We also have a number of very experienced amplifier technicians who service our, and our customers amplifiers.

Q.     What warranties do you have on your products?
A.     All new gear sold through our store normally carries a 12-month warranty. Where, if you experience a problem we highly encourage you to get on the phone to us - we're here to help you get it sorted. We pride ourselves on our after-sales service on all gear that we sell - if you experience a problem and your
item is recently out of warranty, we will do our best to rectify any problems with minimal or no cost to you. The same applies for all used gear!


Newsletter

Here you can find the highlights of our latest newsletter mailout (specials omitted ;]). If you would like to subscribe to our newsletter to receive the odd update about cool new gear and specials, please use the box on the home page!

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(08) 9371 8822
Int. +61 8 9371 8822
762 Beaufort Street,
Mount Lawley WA 6050
Australia
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